Maslow’s hammer theory states “When the only tool you have is a hammer, it is tempting to treat everything as if it were a nail.”
So you may be asking what has that got to do with technology?
Well, I think there is a similar tie-in. Many people use the wrong tool for the job. Let’s take twitter for instance. This is a great piece of technology (when it is working properly), which lets people communicate to many very easily. But just because a business can send out tweets that they are offering a happy hour special, doesn’t mean they should tweet every time someone walks in the door or they order a new drink.
Email is another tool which gets misused quite a bit. How many times have you sent emails back and forth when a simple phone call would have put the issue to bed in a matter of moments?
Speaking of the phone, there are times when texting makes more sense. When the need arises to contact someone attending a conference, texting is a great way to let them know they are needed. It provides a good method of communication while not disturbing others.
And while we’re on the subject of not disturbing others; How about not using technology at all when we’re at the movies?