Archive for April, 2010

Spyware and Malware Misconception #4

Wednesday, April 28th, 2010

The firewall and security tools provided in the Microsoft Operating System are all the maintenance and protection I need.

Again, this is a terrible misconception. Microsoft does NOT include ALL of the security features to protect your data from viruses, hackers, and data loss or prevent your PC from running slowly.

As a matter of fact, there is no one single vendor that provides ALL of the system security features you need to keep your computer and files safe from harm.

Security and protection from these malicious attacks takes a multi-faceted, layered approach.

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3 More Things Don Corleone Could Learn From The Boss at HITman Services About Google Search

Thursday, April 22nd, 2010

1)      Don Corleone wants to find out how the 1,000,000 shares of the Olive Garden are doing, so he types in DRI in the Google address bar.

2)      While watching Fox News, The Don heard the word meretricious and wanted to know what it meant.  He typed in define: meretricious in the Google search bar to get the definition.

3)      As the Godfather’s staff is tied up and he needs some additional support he types in “hitman service ~professional” in the Google search bar.  The ~ (tilde) instructs Google to look for words which are similar to professional.

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3 Things Don Corleone Could Learn From The Boss at HITman Services About Google Search

Wednesday, April 14th, 2010

1)     Don Corleone receives a call on his cell phone (his mobile phone, not the phone in his cell) and he wants to check out who called.  In the Google search bar he could type phonebook:714-867-5309 because that is the number of the person who called him. (Note this only works for residences and published numbers.)

2)    Don Corleone now decides he needs more information about where this person lives, so he types in the area code 714 into the Google search bar.

3)    Later in the day Don Corleone needs to calculate the vig (interest payment on a loan).  In the Google search bar he types in 253500 which is the amount of the loan, the * and .08 which is the weekly interest rate.

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Spyware and Malware Misconception #3

Tuesday, April 13th, 2010

If my computer is working fine right now, I don’t need to perform maintenance on it.

This is probably one of the biggest and most deadly misconceptions that most computer users fall victim to. Computers are just like cars. If you don’t change the oil, change the filter, rotate the tires, flush the transmission, and perform other regular maintenance on your car, it will eventually break down and cost you FAR MORE to repair than the cost of the basic maintenance.

There are certain maintenance checks that need to be done daily (like virus updates and spam filtering), weekly (like system backups and a spyware sweep), and monthly or quarterly like checking for and installing security patches and updates, disk defrag, spyware detection and removal, checking the surge suppressor and the integrity of the hard drive, and so on.

Your computer repair technician should be adamant that you have regular maintenance done on your computer and should offer to set up automatic virus definition updates, spam filtering (to avoid viruses), and automatic system backups that are stored on an OFF SITE location (this protects the backup from fire, flood, or other natural disasters).

Lack of system maintenance is the NUMBER ONE reason most people end up losing valuable files and incurring heavy computer repair bills.

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On The Road With The BlackBerry Storm 2

Friday, April 9th, 2010

During the past week I had the opportunity to take a couple of out of town trips and decided to use my BlackBerry Storm 2 for my GPS.

In preparation I ordered an Amzer Gooseneck vehicle mount.  The suction cup on this bracket is extremely strong and placing the Storm in it easy and is held very securely.  Attachment of the power cord is also convenient.

There are several areas within the Town of Clifton Park, New York which have very poor cellular reception.  Even in portions of the Town which are weak, the Garmin never lost reception.

Over the past years I tested GPS software from Verizon Wireless, Telenav and Garmin.  There are pros and cons to each.  The system I settled on is the Garmin for BlackBerry.  While it may not have some features of the VZ Navigator or Telenav, there is a one-time cost of about $90.00 vs. $10.00 per month for the others.  The Garmin has been precise and has acquired a satellite signal 100% of the time.  Additionally, the directions have been accurate, something I can’t say for the VZ Navigator.

My vehicle is equipped with Sync, which works exceptionally well.  While making and receiving calls changes the screen from navigation to phone, it is easy to get the navigation screen on, while still talking on the phone.  The only time an incoming call created an issue, was when the unit had been on for over an hour with no input.  When the system reverted back to the navigation screen after the call was completed, the phone went into lock mode as that is the default I have setup.  If the call had not come in, the navigation would have continued to work even without any input to the screen.

For those seeking a one device solution while traveling, the BlackBerry Storm 2 with Garmin software loaded is an effective solution.

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Spyware and Malware Misconception #2

Monday, April 5th, 2010

It is my computer’s fault that I continue to get attacked by spyware, malware, and viruses.

In all cases, malware, spyware, and viruses are a result of some action taken by the user (you or a family member that uses your computer). Remember, cyber criminals are incredibly clever and gain access to your computer via some of the most innocent and common activities you are performing; that is why it SEEMS as though it is your computer’s fault.

For example, many of the clients we see simply downloaded an emoticon software program. Emoticons are the smiley faces and action characters that you see at the bottom of many people’s e-mails. In doing so they also (unknowingly) downloaded a payload of spyware and malware and before they knew it, could no longer use their computer due to the instability and pop-ups.

Other deadly programs to avoid are free “enhanced” web browsers, screen savers, and just about any “cute” programs you come across that are free to download. Always read the terms and conditions before downloading ANY program to look for clauses that allow them (the software vendor) to install spyware programs on your computer.

Installing programs is not the only way a hacker or malware program can access your computer. If you do not have the most up-to-date security patches and virus definitions installed on your computer, hackers can access your PC through a banner ad on the web that you accidentally clicked on or through an e-mail attachment that you opened.

Just recently, hackers have even been able to figure out ways to install malicious programs on your computer via your Internet Explorer web browser EVEN IF YOU DIDN’T CLICK ON ANYTHING OR DOWNLOAD A PROGRAM. Microsoft is constantly providing patches to their operating system software and all it takes is one missed update to leave you completely vulnerable.

Finally, you should COMPLETELY AVOID any and all peer to peer file sharing networks such as KaZaa and filezilla. These sites are the absolute WORST online activities you can participate in for your computer’s health because they are pure breeding grounds for hackers, spyware, malware, and other malicious attacks.

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Incoming search terms:

  • emoticons no malware or spyware

HBO and Showtime vs Netflix and Roku

Friday, April 2nd, 2010

A while back I started looking into alternative options to the HBO and Showtime I get from Time Warner Cable, as that is the cable provider for Clifton Park, NY.

HBO offers movies, some sports, sequels and shows on demand. I  have been a subscriber to Netflix and was aware of the Roku player.  In addition to Netflix, Roku offers; Pandora, facebook photos, mediafly, blip.tv, flickr, twit.tv, Revision3, DreamTV, framechannel, SmugMug, and The Highway Girl for free.  Additional channels which can be purchased are; amazon video on demand, MLB.com, MobileTribe and MHz On Demand.

While I could have setup a media center server, I didn’t want to have a keyboard with the rest of my audio/video equipment.  This also gives me a more streamlined look in my audio/video center.

Setup went well and I create a new macro for my remote which means only pressing one button to have all the devices turned on and set to the proper inputs.  I did have to customize some of the buttons on my remote.

So far I am pleased with the decision to move to Roku and Netflix from HBO and Showtime. The cost of the Roku player will be at a break even in about four months as a result of the reduced Time Warner bill.

Now all I need is time to watch.

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Incoming search terms:

  • roku showtime
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  • netflix vs hbo and shotime
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10 Surefire Signs That You Are Infected With Spyware, Malware, and Viruses

Thursday, April 1st, 2010

Since most malicious programs such as viruses, spyware and malware are designed to hide themselves, detecting their existence is not always easy.

Recently a person who came into our computer repair facility in Clifton Park asked how they could tell they were infected with a virus, so we put this list together.

Here are a few surefire signs that you have been infected:

1 – You start getting swamped with pop-up ads that seem to come from nowhere and constantly interrupt your use of the computer.
2 – Your computer is unstable, sluggish, locks up, or crashes frequently.
3 – Your web browser’s home page changes on its own and you cannot modify the settings. You may also see toolbars on your web browser that you did not set up.
4 – You get a second or third web browser popping up behind your main browser that you didn’t open or request.
5 – Mysterious files suddenly start appearing.
6 – Your CD drawer starts opening and closing by itself.
7 – You get constant runtime errors in Microsoft Outlook or Outlook Express.
8 – You find emails in your “Sent Items” folder that you didn’t send.
9 – Some of your files are moved or deleted or the icons on your desktop or toolbars are blank or missing.
10 – You suddenly see your self appear in a window from your webcam.

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