Last week a client brought their PC into our computer repair office in Clifton Park, NY. The problem was the computer was crashing as it had the Blue Screen of Death (BSOD).
When one of our techs took a look at it they discovered that the client had decided to remove the anti-virus system we installed and put on one they thought would be better. As this computer had a virus issue originally, I thought this was kind of odd.
On my way home I was thinking about the situation and it reminded me of my brother-in-law and a young man. My brother-in-law is a big man and has a great sense of humor. Several years ago he was talking with a teenager who had a wiffle ball bat. My brother-in-law asked the young man if he could see the bat. After the bat was given to him, he gently tapped the boy on the head with the bat and handed it back to him. He again asked for and was given the bat. Again he tapped the teen on the head, then handed the bat back. This happened for a third time.
How many times do we have to do something which causes a negative impact before we learn not to do it any more? In the case of our client above, he has still has another shot left.
This article was authored by The Boss at HITman Services. A computer repair and IT services company located in Saratoga County of New York.