Archive for the ‘BlackBerry’ Category
Monday, August 23rd, 2010
Are you one of the millions of us who are strapped for time? These days there just doesn’t seem to be enough hours in the day to get everything done.
One way to put more time into your day is to turn downtime into productive time. And technology can help us achieve this goal.
Whether you’re waiting for your car to be repaired, a plane flight or a doctor’s appointment, the following methods will put some extra time into your life, so let’s get started.
As far as equipment goes you will need to have a Smartphone. This article will focus on using a Smartphone with either the Palm or Windows Mobile operating system. The reason for this is the wide array of software available. A PDA (Personal Digital Assistant) could be used to help with some of the tasks outlined below, but not all.
The second item is broadband access. This can be either on a per KB basis or unlimited data. Text messaging is also a worthwhile addition.
For software you will need a package similar to Documents To Go. This software allows you to transfer documents and spreadsheets from your PC to your Smartphone. Additionally you will need an email program.
Now that we have the basics covered, we can explore how the Smartphone can help to get more time out of the day.
Is there a book you’ve been trying to read for a while but just haven’t had the time? Many books are now offered in electronic versions. There “e-Books” can be downloaded onto a Smartphone and read whenever you have the time. The following Websites offer books which can be downloaded: ebooks.com, ereader.com and manybooks.net.
Do you have a PVR (Personal Video Recorder) at home? If so, with the proper hardware and wireless plan, you can catch up on the shows you have tapped. You can even use this to schedule shows you would like to tape in the future.
Are there asks in your Smartphone which can be accomplished where you are? Even if you are only able to add notes, this could help you move the task along. This may be a good time to review all upcoming tasks.
Microsoft Word documents can be worked on and when you get back to the office the changes can be uploaded to your computer. The same is true of spreadsheets, although the small screen size hampers much productive work with spreadsheets.
Review your calendar. Did you make any noted from a previous meeting which you forgot to set as a task? Reviewing your calendar at quiet times might create a new thought.
Texting gives you the ability to communicate with other while at the same time, not disturbing people around you and keeping the communication private.
There are just a few ways a Smartphone can help us.
Tags: BlackBerry, Microsoft, Microsoft Word, Operating system, Personal computer, Shareware, Windows, Windows Mobile, Word processor
Posted in BlackBerry, Smartphones, Technology | No Comments »
Tuesday, August 17th, 2010
Recently we had a client come into our computer and IT repair facility in Clifton Park. He was having an issue with his BlackBerry from Sprint/Nextel. The problem was centered on connecting to his Microsoft Exchange Server.
We followed our advanced diagnostic procedures for this type of issue. When this didn’t lead to a solution, we had to contact the vendors of the product. When all was told, we spoke with six people from three different companies. With the exception of one person, the others weren’t even able to grasp an understanding of what the issue was.
Fortunately for our client, he didn’t have to deal with the frustration as our motto is “Eliminating HI-Tech Frustration” and we took the brunt of it. These days there are so many variable and so many products from different vendors involved, determining exactly where the issue originates is no longer as simple as 1, 2, 3.
The problem with technology is too many large companies cut corners by providing inadequate technical support staff to properly resolve their customer’s issues. One of our advantages is with the example of the person who brought in their BlackBerry: we are all power users and run a variety of smartphones with different operating systems such as: BlackBerry, Palm WebOS, Android and Windows Mobile.
Information provided by: HITman Services, a computer and IT services company located in Clifton Park, New York.
Tags: Android, BlackBerry, HITman Services, Microsoft, Microsoft Exchange, Microsoft Exchange Server, Nextel, Palm OS, Palm Pre, Research In Motion, RIM, Smartphone, Sprint, Windows Mobile, Windows Mobile 6.5 Professional
Posted in BlackBerry, Smartphones, Technology, cell phone, email | No Comments »
Monday, August 9th, 2010
How many people download software such as tip calculators? How many of these people are aware that simply by downloading that program, they may have been compromised?
With the proliferation of texting as a primary method of communication, software writers have developed programs which can look like harmless games or utilities such as tip calculators, yet are devious. Once loaded, these programs send out copies of all SMS text messages to another person.
Many are offered as a means to track a spouse or significant other who may not be faithful. Some are promoted to track what children are doing. One partner or the other involved in a divorce could load the software on their unsuspecting soon-to-be ex-partner.
One of the safest preventative measures is to create a password and always keep your phone locked when it is not in your possession. While some may see this as an inconvenience, what would the cost be if the wrong person or people had access to your personal information?
Tags: Business and Economy, Mobile, Mobile Computing, Network Specific, Short Messaging Service, SMS, Telecommunications, Wireless Data
Posted in BlackBerry, Life Management, Privacy, Smartphones, Software, cell phone, email | No Comments »
Friday, July 16th, 2010
The latest Windows Mobile device tested on Verizon Wireless, is the Samsung Omnia II, running Windows Professional 6.5.3.
The Samsung Omnia II uses an AMOLED display. AMOLED stands for Active-matrix Organic Light-Emitting Diode. A benefit to using an AMOLED display is that the screen can be seen without having the backlight on. This saves quite a bit of battery life for other functions. The backlight does need to be turned on in order to see the screen in bright sunlight. The display size is 3.7″ with a resolution of 800 x 480. Images, photos and videos are all very clear and vivid.
The Omnia II measures 4.75″ high by 2.38″ wide and .53″ deep, and weighs 5.08 ounces with the standard battery installed.
Input is done via a resistive touch screen. While many resistive displays do not work very well, the one used in the Samsung Omnia II is exceptional. The options include landscape and portrait qwerty keyboards and swipe. Swipe is an extremely fast method of entering text. It can be done via a finger or the built-in stylus. Getting use to swipe is easy.
Call quality with the Omnia II is very good regardless of the number of bars displayed. Bluetooth integration works well. One consistent hiccup has been the first time a call is attempted via Bluetooth, it is lost. Once the second attempt is make all further connections work flawlessly. The Omnia II features a proximity sensor which turns the display off as it nears the face. Sound level is decent for hands free, speaker and headset. The Airplane mode is quick to activate.
Based upon recent calls made, the estimated batter life with consistent phone use is about 240 minutes. A nice feature of the Omnia II is the ability to swap in spare batteries when recharging is not an option.
Key for our business use is integration with Microsoft Exchange Server and here the Omnia II performs extremely well. Calendar entries, tasks, email and contacts are all synchronized wirelessly. Connecting the device to a notebook with Microsoft OneNote also allows synchronization of OneNote files, once configured.
Browsing on the Omnia II using either Microsoft Internet Explorer or Opera Mobile is just fair. The speed is good but the viewing experience is not the greatest.
Overall, the Omnia II by Samsung is a very good smartphone for people who need integration with Microsoft Exchange and are looking for an alternative to a BlackBerry.
Tags: Microsoft, Microsoft Exchange, Microsoft Exchange Server, Microsoft OneNote, Samsung i8000, Samsung Omnia 2, Samsung Omnia II, Samsung SGH-i900, Touchscreen, Verizon Wireless, Windows Mobile
Posted in BlackBerry, Business, Smartphones, cell phone | No Comments »
Thursday, July 1st, 2010
During the past several months I have been testing Verizon Wireless’ smartphone offerings for Windows Mobile phones. The units tested have all had version 6.5 of the Windows Mobile operating system installed.
The first smartphone I tested was the HTC Imagio. This phone had the additional feature of being able to view TV broadcasts such as Fox News, although at an additional cost of $15.00 per month. The video quality is very good.
The HTC Imagio offers options for either Microsoft Sync or Microsoft Windows Mobile Device Center in that the user is able to select the time period for look back of calendar entries. For those who have been using smartphones or PDAs for a while, this is a very nice feature.
Syncing with Microsoft Exchange or Microsoft Outlook works very well as one would expect from a Windows device.
The device has sufficient memory to hold close to 20,000 calendar entries along with a couple thousand contacts, hundreds of notes and over a thousand tasks.
The main issue with this phone is the display sensitivity is very poor. It is too easy for applications to run while simply trying to scroll through the options.
As a business class device, this is definitely not my first choice.
Tags: HTC Corporation, Microsoft, mobile phone, Operating system, PDA, Personal Digital Assistant, Smartphone, Verizon Wireless, Windows Mobile
Posted in BlackBerry, Business, Smartphones, cell phone | No Comments »
Tuesday, June 22nd, 2010
For quite, BlackBerrys and the BlackBerry Enterprise server has been a hard combination to beat because of RIM’s (Research In Motion) push technology.
Setup a Microsoft Exchange account on a BlackBerry and you have a very powerful combination. Email is sent both inbound and outbound with almost no delay. Additionally, the calendar, contacts, notes and tasks are also synced wirelessly.
Companies such as Fox News have created apps which take advantage of the push technology and send news alerts as they happen.
All of this is great, but there is one exception, Microsoft Sync. Microsoft Sync offers many of the same features as the BlackBerry Enterprise Server, but with less cost. RIM has recently tried to remedy this by providing small businesses with a slimmed down version of the server software, and at zero cost.
The problem is, the overhead is still there and owners of BlackBerrys are required to pay a higher fee to their wireless phone provider.
Recently I had a conversation with an insider from a Fortune 100 company who stated they have more issues with syncing BlackBerrys than other devices by a very wide margin.
Time will tell which system offers the best business solution.
Tags: BlackBerry, BlackBerry Enterprise Server, Business, Microsoft, Microsoft Exchange, Microsoft Exchange Server, Microsoft Sync, Research In Motion, RIM
Posted in BlackBerry, Business, email | No Comments »
Friday, May 28th, 2010
This morning I had the opportunity to visit with another long term client. We have been providing IT and computer support to this Upstate New York company for well over ten years and it has been very interesting to be a part of the business as they transformed.
Many changes have taken place from when the business was locally owned to now being part of a large national firm. General managers have come and gone, some business functions have been moved to corporate headquarters. Business focus has been massaged and tweaked.
What hasn’t changed is the loyalty and dedication of the staff. It was wonderful to see that despite the turbulent times we live in, the attitude of many of the people I have known for so many years remains positive and upbeat.
It was a nice start to the day.
Tags: Business, Business and Economy, Clifton Park computer repair, Corporate headquarters, Financial services, General manager, Ghost town, Google, Health, IT Services, Metro Areas, New York, New York City Metro, Small business, United States, Upstate New York
Posted in BlackBerry | No Comments »
Friday, April 9th, 2010
During the past week I had the opportunity to take a couple of out of town trips and decided to use my BlackBerry Storm 2 for my GPS.
In preparation I ordered an Amzer Gooseneck vehicle mount. The suction cup on this bracket is extremely strong and placing the Storm in it easy and is held very securely. Attachment of the power cord is also convenient.
There are several areas within the Town of Clifton Park, New York which have very poor cellular reception. Even in portions of the Town which are weak, the Garmin never lost reception.
Over the past years I tested GPS software from Verizon Wireless, Telenav and Garmin. There are pros and cons to each. The system I settled on is the Garmin for BlackBerry. While it may not have some features of the VZ Navigator or Telenav, there is a one-time cost of about $90.00 vs. $10.00 per month for the others. The Garmin has been precise and has acquired a satellite signal 100% of the time. Additionally, the directions have been accurate, something I can’t say for the VZ Navigator.
My vehicle is equipped with Sync, which works exceptionally well. While making and receiving calls changes the screen from navigation to phone, it is easy to get the navigation screen on, while still talking on the phone. The only time an incoming call created an issue, was when the unit had been on for over an hour with no input. When the system reverted back to the navigation screen after the call was completed, the phone went into lock mode as that is the default I have setup. If the call had not come in, the navigation would have continued to work even without any input to the screen.
For those seeking a one device solution while traveling, the BlackBerry Storm 2 with Garmin software loaded is an effective solution.
Tags: BlackBerry, BlackBerry Storm, BlackBerry Storm 2, Clifton Park, Clifton Park New York, Garmin, Global Positioning System, GPS, Navigation, Smartphone, TeleNav, Verizon Wireless
Posted in BlackBerry, Smartphones, Technology | 1 Comment »
Monday, March 29th, 2010
Part of my job at HITman Services is researching software at our Clifton Park office.
Over the weekend I was trying out some new BlackBerry apps. One which I thought was very interesting was Visible Vote. I signed up for an account and started using the application.
Shortly thereafter I received an email from the company with my user name and password in the email. I was under the impression that the practice of sending passwords in emails ended years ago, but obviously I was wrong.
When I sign up with companies I am not familiar with or whose security procedures I am unsure of, I use a throw-away password. Which in this case turned out to be the right thing to do.
I sent the company an email regarding their antiquated security methods, and have yet to hear back.
Tags: BlackBerry, Clifton Park computer repair, E-mail address, HITman Services, Password, Security, Shareware, User
Posted in BlackBerry, Business, Privacy, Security, Smartphones, Software, Technology, email | No Comments »
Thursday, March 11th, 2010
It seems we’re all looking for ways to trim expenses. We routinely review communication and technology expenses, looking for possibilities to reduce costs for our clients.
One of the more recent reviews dealt with BlackBerrys and Microsoft’s Exchange Server. We focused on this because the additional cost for moving from the BlackBerry Internet Service (BIS) to the BlackBerry Enterprise Server (BES) is roughly $200 per year, per device.
By using the BlackBerry Internet Service and performing manual sync’s throughout the day, saves the above mentioned $200 per BlackBerry.
The downside to this is that the BlackBerry user needs to remember to synchronize before they leave the office. Also any changes made to their calendar if they share it, will not be sent to the BlackBerry.
Similarly, additions and/or edits made on the BlackBerry will not be reflected on the Exchange Server until a manual synchronization is performed.
Email is delivered almost instantaneously when using the BlackBerry Enterprise Server and typically between 5 and 10 minutes when using the BlackBerry Internet Service.
Tags: BlackBerry, BlackBerry Enterprise Server, BlackBerry Internet Service, Exchange Server, reducing costs
Posted in BlackBerry, Business, Smartphones, Technology, email | No Comments »