Archive for the ‘CRM’ Category

Saratoga, The Sun and Man’s Best Friend

Friday, May 7th, 2010

Yesterday (as today) was beautiful in Clifton Park and Saratoga County, New York, with temperatures in the mid 60’s and sunshine.

We just completed a new website (www.SaratogaCityCenter.org) for one of our clients, the Saratoga Springs City Center.  As this required providing them with training on their new CMS (Content Management System), and I didn’t want to be late, I called and asked if they minded if Toby, my Miniature Schnauzer could accompany me.  It was, and he was a big hit.

For those who are unfamiliar, the Saratoga City Center provides meeting space in the heart of Saratoga Springs, NY.  Some of the businesses and organizations which utilize the City Center are the Saratoga Economic Development Corp. for their Annual Dinner, the Saratoga Springs High School Junior / Senior Prom, YFC’s Excel and Break-Out, Curtis Lumber for their Annual Contractor Show.

During training, there were a few items which the City Center staff asked about changing.  Their requests were passed to one of our web developers, who was able to make the majority of the changes while I was still on-site.

What a fantastic way to end the day.  Working with great clients, and a sunny ride home with my dog in the back.

Reblog this post [with Zemanta]

Security Breach Patched – Sort Of

Tuesday, March 9th, 2010

Yesterday I wrote about a software package I was reviewing and that I stopped before going too far because of some security issues.

A little after 5:00 yesterday, I received a call from the company.  The regional manager explained why they sent out the password in clear text and stated they turned that “feature” off and it will not appear again.

We discussed some of the other concerns and I hope to hear back later today because their system has some nice features.

Don’t Look Now, But I Can See Right Through Your Clothes

Monday, March 8th, 2010

It seems we’re always reviewing new software.  This morning it was a new CRM system.

One of the major concerns I have with any information being stored on the web is security. A businesses customers are one of its most valuable assets and trusting that information to anther entity is not done lightly.

So on to the review from this morning.

On the surface the software appeared to have potential as it not only worked on the web, but BlackBerry’s also. It started out when I subscribed for a trial account. The next thing I see come into my inbox is a link to the log in to the website which was not secured and my password which was sent in clear text. And this is from a company interested in holding customer data! To say I was shocked by such a blatant disregard for security procedures is an understatement.

I sent the company an email with my thoughts and concerns, and as of yet they have not answered. Another sign that this would not be a company to recommend.

Incoming search terms:

  • software can look through your clothes