Archive for the ‘email’ Category

How Much is Your Time Really Worth?

Monday, June 14th, 2010

Recently I had a conversation with an executive from Clifton Park, NY. She was relating her frustrations about how there were so many obligations vying for her time. She then went on to say how much time she was spending on email.

This business owner spends a substantial amount of time out of the office and communication with her staff is vitally important.

After listening for a while I suggested a solution  which would save her about 30 minutes per day.  I informed her the change would be seamless and would not require any additional technical time per month.

At first she didn’t want to increase her monthly costs and was reluctant to make the move.  When she realized it amounted to only a few dollars per day, she decided to go ahead.

I spoke with her recently and she is very happy with her decision.  While it hasn’t eliminated all her frustrations, it has dramatically reduced them.

Enhanced by Zemanta

“Stupid Company” Procedures

Monday, March 29th, 2010

Part of my job at HITman Services is researching software at our Clifton Park office.

Over the weekend I was trying out some new BlackBerry apps.  One which I thought was very interesting was Visible Vote.  I signed up for an account and started using the application.

Shortly thereafter I received an email from the company with my user name and password in the email.  I was under the impression that the practice of sending passwords in emails ended years ago, but obviously I was wrong.

When I sign up with companies I am not familiar with or whose security procedures I am unsure of, I use a throw-away password.  Which in this case turned out to be the right thing to do.

I sent the company an email regarding their antiquated security methods, and have yet to hear back.

Reblog this post [with Zemanta]

Cutting Costs with BlackBerry and Exchange

Thursday, March 11th, 2010

It seems we’re all looking for ways to trim expenses.  We routinely review communication and technology expenses, looking for possibilities to reduce costs for our clients.

One of the more recent reviews dealt with BlackBerrys and Microsoft’s Exchange Server.  We focused on this because the additional cost for moving from the BlackBerry Internet Service (BIS) to the BlackBerry Enterprise Server (BES) is roughly $200 per year, per device.

By using the BlackBerry Internet Service and performing manual sync’s throughout the day, saves the above mentioned $200 per BlackBerry.

The downside to this is that the BlackBerry user needs to remember to synchronize before they leave the office.  Also any changes made to their calendar if they share it, will not be sent to the BlackBerry.

Similarly, additions and/or edits made on the BlackBerry will not be reflected on the Exchange Server until a manual synchronization is performed.

Email is delivered almost instantaneously when using the BlackBerry Enterprise Server and typically between 5 and 10 minutes when using the BlackBerry Internet Service.