Archive for the ‘Smartphones’ Category

Who’s On Top in the Mobile Operating System Market Share Battle?

Tuesday, September 7th, 2010

First there was the smartphone operating system battle between the Palm OS and Windows Mobile.  Then Research in Motion (RIM) stepped up their effort.  Next in the progression was Apple with their iOS, and then Google’s Android.

Recent numbers from Quantcast showing that Apple and their iOS hold a 56% market share for mobile operating systems being used for browsing the Internet.  Google’s Android however is quickly making inroads as it now holds 25% of the market.  RIM is left in the dust with 9%, while other mobile operating system account for 10% of mobile browsing.

Since last year, iOS has dropped off by 11% and RIM by 10%, while Android has increased by 17%.  During that same timeframe mobile browsing of the Internet has increased by 110%.

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Turning Apples into Appleade

Thursday, September 2nd, 2010

Apple just introduced a new and improved iPod Touch.  Some of the new features such as the better display and front facing camera are nice additions.  Not having a camera on the latest version of the prior iPod seems like a complete miss though.  How can a company which so many people are drawn to for their technological advancements, take years to come out with a fully developed product?

It seems like this is Apple’s modus operandi though.  The iPhone had issues so Apple introduced a new version called the iPhone 3G.  Not enough memory initially, no problem, bring out a new and improved version with the amount of memory the original product should have come with.

The new iPhone 4 has had issues with being uses as of all things a phone. The temporary solution was for Apple to provide a temporary program, giving people cases, which resolves the issue.  Maybe the iPhone 4 4G will have a bumper case built in.

A client dropped off one of their iPad’s because they need it to print, which it doesn’t.  Who could have imagined that anyone would want to print something?  Certainly not Apple!  Not to worry though because the new iPad 4G might be able to print.

Which leads me to the question; is it Appleade for the user or for Apple?

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Turn Down Time Into Productive Time

Monday, August 23rd, 2010

Are you one of the millions of us who are strapped for time?  These days there just doesn’t seem to be enough hours in the day to get everything done.

One way to put more time into your day is to turn downtime into productive time.  And technology can help us achieve this goal.

Whether you’re waiting for your car to be repaired, a plane flight or a doctor’s appointment, the following methods will put some extra time into your life, so let’s get started.

As far as equipment goes you will need to have a Smartphone.  This article will focus on using a Smartphone with either the Palm or Windows Mobile operating system.  The reason for this is the wide array of software available.  A PDA (Personal Digital Assistant) could be used to help with some of the tasks outlined below, but not all.

The second item is broadband access.  This can be either on a per KB basis or unlimited data.  Text messaging is also a worthwhile addition.

For software you will need a package similar to Documents To Go.  This software allows you to transfer documents and spreadsheets from your PC to your Smartphone.  Additionally you will need an email program.

Now that we have the basics covered, we can explore how the Smartphone can help to get more time out of the day.

Is there a book you’ve been trying to read for a while but just haven’t had the time?  Many books are now offered in electronic versions.  There “e-Books” can be downloaded onto a Smartphone and read whenever you have the time.  The following Websites offer books which can be downloaded: ebooks.com, ereader.com and manybooks.net.

Do you have a PVR (Personal Video Recorder) at home?  If so, with the proper hardware and wireless plan, you can catch up on the shows you have tapped.  You can even use this to schedule shows you would like to tape in the future.

Are there asks in your Smartphone which can be accomplished where you are?  Even if you are only able to add notes, this could help you move the task along.  This may be a good time to review all upcoming tasks.

Microsoft Word documents can be worked on and when you get back to the office the changes can be uploaded to your computer.  The same is true of spreadsheets, although the small screen size hampers much productive work with spreadsheets.

Review your calendar.  Did you make any noted from a previous meeting which you forgot to set as a task?  Reviewing your calendar at quiet times might create a new thought.

Texting gives you the ability to communicate with other while at the same time, not disturbing people around you and keeping the communication private.

There are just a few ways a Smartphone can help us.

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So, You Think Your iPhone Connection is Secure!

Friday, August 20th, 2010

Recently, a researcher demonstrated how he could impersonate a GSM cell tower at the Def Con Convention in Las Vegas.  Chris Paget, a security professional created a device which impersonates GSM cell phone towers for about $1,500.00.  Note: cell phone snooping is illegal and Chris took many precautions not to break the law.

The device impersonates AT&T cell phone towers, making Android and iPhones think they are connecting to a legitimate phone tower.  The system can be configured enabling the call to be listened to.  The device could also be configured to intercept calls.

As Verizon Wireless and Sprint use CDMA technology, their systems would not be affected by this vulnerability.  While the hack will not work with 3G, it is possible to knock the 3G offline and then the hacking device would take over.  The cost to build the equipment to knock 3G offline would be less than $1,000.00.

Even if a phone has the voice mode set for encryption, the hacking device could just turn it off.  And depending on the phone, there may be no notice that encryption has been disabled.

Information provided by: HITman Services, a computer and IT services company located in Clifton Park, New York.

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The Problem With Technology

Tuesday, August 17th, 2010

Recently we had a client come into our computer and IT repair facility in Clifton Park.  He was having an issue with his BlackBerry from Sprint/Nextel.  The problem was centered on connecting to his Microsoft Exchange Server.

We followed our advanced diagnostic procedures for this type of issue.  When this didn’t lead to a solution, we had to contact the vendors of the product.  When all was told, we spoke with six people from three different companies.  With the exception of one person, the others weren’t even able to grasp an understanding of what the issue was.

Fortunately for our client, he didn’t have to deal with the frustration as our motto is “Eliminating HI-Tech Frustration” and we took the brunt of it.  These days there are so many variable and so many products from different vendors involved, determining exactly where the issue originates is no longer as simple as 1, 2, 3.

The problem with technology is too many large companies cut corners by providing inadequate technical support staff to properly resolve their customer’s issues.  One of our advantages is with the example of the person who brought in their BlackBerry: we are all power users and run a variety of smartphones with different operating systems such as: BlackBerry, Palm WebOS, Android and Windows Mobile.

Information provided by: HITman Services, a computer and IT services company located in Clifton Park, New York.

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Kindle on The BlackBerry

Wednesday, August 11th, 2010

As an avid reader, I typically purchase hardcover  or softcover books.  I like the ability of knowing that my book reading does not rely upon any external power.

A while back though, I downloaded a Kindle reader app on my BlackBerry.  And through using it, have found it to have a place.  At least for me.

One of the benefits to having electronic books on a BlackBerry is that where ever you go, your reading material is with you.  This leads to increased flexibility and sometimes, better use of my time.  Now if I have to wait for any length of time, I can increase my knowledge.

While there are excellent PDF readers for BlackBerrys and a lot of good material in a PDF format, the Kindle expands upon that greatly.  It is a very efficient method to read.  And if I want to read in bed at night, don’t need to turn a light on.  The Kindle reader also makes it very easy to sample books, letting you decide if you want to purchase them.

While I do like the Kindle and find it a nice addition, my primary reading (at least at this time) will still be paper books.

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Who Is Reading Your SMS Text Messages?

Monday, August 9th, 2010

How many people download software such as tip calculators? How many of these people are aware that simply by downloading that program, they may have been compromised?

With the proliferation of texting as a primary method of communication, software writers have developed programs which can look like harmless games or utilities such as tip calculators, yet are devious.  Once loaded, these programs send out copies of all SMS text messages to another person.

Many are offered as a means to track a spouse or significant other who may not be faithful.  Some are promoted to track what children are doing.  One partner or the other involved in a divorce could load the software on their unsuspecting soon-to-be ex-partner.

One of the safest preventative measures is to create a password and always keep your phone locked when it is not in your possession.  While some may see this as an inconvenience, what would the cost be if the wrong person or people had access to your personal information?

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Microsoft Windows Mobile Devices – Samsung Omnia II

Friday, July 16th, 2010

The latest Windows Mobile device tested on Verizon Wireless, is the Samsung Omnia II, running Windows Professional 6.5.3.

The Samsung Omnia II uses an AMOLED display.  AMOLED stands for Active-matrix Organic Light-Emitting Diode.  A benefit to using an AMOLED display is that the screen can be seen without having the backlight on.  This saves quite a bit of battery life for other functions.  The backlight does need to be turned on in order to see the screen in bright sunlight.  The display size is 3.7″ with a resolution of 800 x 480.  Images, photos and videos are all very clear and vivid.

The Omnia II measures 4.75″ high by 2.38″ wide and .53″ deep, and weighs 5.08 ounces with the standard battery installed.

Input is done via a resistive touch screen.  While many resistive displays do not work very well, the one used in the Samsung Omnia II is exceptional.  The options include landscape and portrait qwerty keyboards and swipe.  Swipe is an extremely fast method of entering text.  It can be done via a finger or the built-in stylus.  Getting use to swipe is easy.

Call quality with the Omnia II is very good regardless of the number of bars displayed.  Bluetooth integration works well.  One consistent hiccup has been the first time a call is attempted via Bluetooth, it is lost.  Once the second attempt is make all further connections work flawlessly.  The Omnia II features a proximity sensor which turns the display off as it nears the face.  Sound level is decent for hands free, speaker and headset.  The Airplane mode is quick to activate.

Based upon recent calls made, the estimated batter life with consistent phone use is about 240 minutes.  A nice feature of the Omnia II is the ability to swap in spare batteries when recharging is not an option.

Key for our business use is integration with Microsoft Exchange Server and here the Omnia II performs extremely well.  Calendar entries, tasks, email and contacts are all synchronized wirelessly.  Connecting the device to a notebook with Microsoft OneNote also allows synchronization of OneNote files, once configured.

Browsing on the Omnia II using either Microsoft Internet Explorer or Opera Mobile is just fair.  The speed is good but the viewing experience is not the greatest.

Overall, the Omnia II by Samsung is a very good smartphone for people who need integration with Microsoft Exchange and are looking for an alternative to a BlackBerry.

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Microsoft Windows Mobile Devices – LG Fathom

Wednesday, July 7th, 2010

The second Microsoft Windows Mobile phone I tested was the Fathom by LG.  This is powered by Windows Mobile Professional 6.5.3 and has a slide-out keyboard.

The Fathom lacks Verizon’s V Cast Mobile TV of the HTC Imagio but does have access to Verizon’s VZ Navigator.

The qwerty style slide-out keyboard works well.  One design flaw is the keyboard requires pressing a function key in order to get a period.  This is a major oversight in my opinion.  LG does include a stylus for input, but it is too short to be of much use.

The LG Fathom uses a resistive display , which does not work very well.  When scrolling, programs start to run because the display interprets the users intent incorrectly.  A benefit of a resistive screen is that they do allow for use of a stylus.

The size of the Fathom is pretty good and it has a nice display.  The display size is 3.2″ with a resolution of 800 x 480 pixels.

Call quality was good. We tested the Fathom throughout the Clifton Park area up to Saratoga Springs and down to Latham.  We experienced no dropped calls during the test.

The LG Fathom also has a proximity sensor which locks the screen when the phone is near your face.  Likewise, Bluetooth connections were good in the different vehicles we tested it in.

During the short time of our test, we found battery use to be below what we expected.  But since the battery is removable it is possible to carry a spare.

Overall the poor screen sensitivity made the LG Fathom not a good choice.

Microsoft Windows Mobile Devices – HTC Imagio Real-World Review

Thursday, July 1st, 2010

During the past several months I have been testing Verizon Wireless’ smartphone offerings for Windows Mobile phones.  The units tested have all had version 6.5 of the Windows Mobile operating system installed.

The first smartphone I tested was the HTC Imagio.  This phone had the additional feature of being able to view TV broadcasts such as Fox News, although at an additional cost of $15.00 per month.  The video quality is very good.

The HTC Imagio offers options for either Microsoft Sync or Microsoft Windows Mobile Device Center in that the user is able to select the time period for look back of calendar entries.  For those who have been using smartphones or PDAs for a while, this is a very nice feature.

Syncing with Microsoft Exchange or Microsoft Outlook works very well as one would expect from a Windows device.

The device has sufficient memory to hold close to 20,000 calendar entries along with a couple thousand contacts, hundreds of notes and over a thousand tasks.

The main issue with this phone is the display sensitivity is very poor.  It is too easy for applications to run while simply trying to scroll through the options.

As a business class device, this is definitely not my first choice.

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