Posts Tagged ‘Apple’

Macs Don’t Get Malware and Other Fairytales

Wednesday, June 15th, 2011

Being in the computer business, we get to meet and talk with a lot of people and see quite a few computers each week.  While we primarily work with PCs, we do get Macs in.

Periodically when people come in to our Clifton Park office, they mention that some person or another suggest they get a Mac.  When asked why, they say that so-and-so told them how Macs don’t get viruses and how easy they are to use.

First for the ease of use issue; while I don’t drink the Microsoft Kool-Aid, Windows 7 is a very easy system to use.  I know many seniors who have been using Windows XP Home and Windows XP Professional versions and they seem to have absolutely no problems with it.

As for the “fact” that Mac’s are immune to malware, well if they believe that, then they must believe (like many politicians) that money grows on trees. Money doesn’t; and Mac’s are susceptible to malware problems.

Last month, users of Apple’s Mac OS were subjected to a malware attack similar to what PC users have experienced in the past.  While Apple was slow to respond with help, they finally did come up with a fix.  Within a very short time the malware writers were able to work around it.

The reason PCs seem to be in the news more when it comes to attack  and vulnerabilities is because there are simply more of them.  More PCs mean more people using them and a larger potential payoff.

Mac OS and Linux based computers have more vulnerabilities, but there aren’t enough users (at the moment) to make it worthwhile for hackers to spend much time on.

The fact of the matter is just being on the Internet makes one susceptible to attack.  It doesn’t matter what OS you are running or what anti-virus or firewall you have installed.  Just as a motivated burglar can break into any building given the proper motivation and resources; so can a hacker break into any system.

This article was written by The Boss of HITman Services, a computer and IT company, based in Clifton Park and serving the Albany, Troy, Schenectady and Saratoga Counties of New York.

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Apple Files to Trademark Appstore

Wednesday, May 18th, 2011

Can anyone image Zappos trying to trademark “shoe store”, or Amazon.com attempting to control the name “book store”?  As ludicrous as this sounds, this is exactly what Apple is trying to do with the name appstore; as Apple recently filed a lawsuit against Amazon because Amazon launched their own appstore.

On the surface this just doesn’t make any sense.  You have two behemoths battling it out.  What could Apple possibly expect to gain from suing Amazon?  Publicity?

Certainly Amazon has the resources to combat such a outrageous attempt by Apple to stifle innovation.  That thought led me to think that perhaps it wasn’t really Amazon which Apple was targeting, but up and coming start-ups which may gain a foot-hold in the market.  New business enterprises don’t have the resources to fight a company the size of Apple, so if Apple puts the fear of attorneys and lawsuits into them, maybe they won’t even attempt to start a new business.

Why would a company such as Apple, which pushes the technology envelope want to muzzle innovation?  Have they lost sight of how they started?  It will be interesting to see how this all plays out.

Interesting what happens to companies when they get so large.  Not that I am advocating by any stretch that limits be placed on business growth, just they remember how they got to be big in the first place.

This article was written by The Boss of HITman Services, a computer and IT company, based in Clifton Park and serving the Albany, Troy, Schenectady and Saratoga Counties of New York.

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Is Walt Disney World’s Alien Coming to Life?

Wednesday, April 27th, 2011

Many years ago I took my family on our first visit to Walt Disney World in Orlando, FL.  The this was at the infancy of the Internet and Microsoft Windows 3.1 was still on the scene.

I remember standing in line with my family at the Alien Adventure in the Magic Kingdom.  I asked one of the attendants if the ride was appropriate for children.  Her response was the ride didn’t move; I was curious as the ride had a reputation as being very thrilling.

Despite being there early in the morning, the line was fairly long.  Once inside we were treated to the pre-show entertainment, which was a video playing on the ceiling mounted monitors.  The video was describing a new transportation machine developed by a large world-wide corporation, and we were going to be part of the experiment.

At the time I was thinking about the global corporation and how such an entity could alter life, for good or bad.  While there were many corporations which spanned the globe back then, I don’t think they had the impact that the new generation of corporations have.  Sure they produced goods and were involved with the military, but they just didn’t have the impact to the general citizenry that the new breed of world-wide corporations have today.

Consider for a moment some of the very large businesses we have which are an integral part of the lives of so many: Microsoft, Google, Amazon, Apple, Sony, Verizon, and the list goes on.  While being large is not necessarily a bad thing, having tentacles which are so intertwined into our lives in so many ways, I believe is.

These large corporations have so many resources, they can influence our politicians and alter our lives in ways we may not initially (or ever) be aware of.  Certainly there may be government oversight committees or Congressional hearings on the most highly publicized events, but how many issues go unreported, especially by the old main-stream media?

Just in this past week it was discovered that Apple had been tracking and storing every place an iPhone owner went if they had their iPhone with them.  And if you are an Apple iPhone user, who doesn’t bring it along everywhere they go?  In its default state,  the information was unencrypted with an unencrypted copy stored on the user’s PC or Mac.  As of this moment, Apple has not released a statement why they were tracking people and how or why the information was going  to be used.

Next we have Sony and a breach of their PlayStation Network which has far reaching implications.  Sony’s PlayStation Network was hacked leaving users of the Qriocity streaming service very susceptible to identity theft.  Through the breach, the hacker stole user’s private information including: their name and home address, the password to their account, their email addresses, and their date of birth.  While I can’t speak for others, but if I was a subscriber to Qriocity, I would be angered over the issue.

It’s not just Sony though.  Many of the extremely large companies have been hacked; Microsoft and Google included.  Small companies have also had their systems breached, but they typically don’t have the amount of information exposure the large companies do.

Let’s not put all the blame on these world-wide behemoth’s though; part of the responsibility resides with us.  Who has more at stake for our physical and financial well being then ourselves?  Certainly not large corporations.  The government?  No.  It is us.  Just because we are asked for our date of birth, doesn’t mean we need to give it to everyone under the sun.  Granted there are businesses who’s sole purpose is to gather information about us and our buying habits and once the information is out there, it is almost impossible to get back.

Going back to the headline of this blog, “Is Walt Disney World’s Alien Coming to Life?”; Alien may not be, but the world-wide corporations which created it certainly is.  Oh, and by the way, my daughter was the one selected by the Alien!

This article was written by The Boss of HITman Services, a computer and IT company, based in Clifton Park and serving the Albany, Troy, Schenectady and Saratoga Counties of New York.

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Sent from my iPhone

Thursday, January 13th, 2011

It is amazing how many highly educated; professionals continue to use the standard email signature on their smartphones.  Whether that is: sent from my iPhone, sent from my iPad, sent from my BlackBerry, sent from Windows Mobile or sent from my Android.

While I’m sure that it makes Apple, Google and RIM very happy that their products are being promoted for free; what is the benefit of letting people you do business with know you are using an iPhone, Android or BlackBerry?

Many organizations require some disclaimer on each email, yet fail to enforce the same requirement for mobile users.  Considering that a majority of business professionals use smartphones to transact business, this is perplexing.

Each device has a signature setting which allows users to customize the signature line.  The information can be either typed or pasted in.  Depending on the device, it may be possible to use a web interface to enter the proper signature line.

If you don’t know where the setting is, and would like to use a custom signature, give us a call and we will help.

This article was written by The Boss of HITman Services, a computer and IT company serving the Albany, Troy, Schenectady and Saratoga Counties of New York.

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The Problem with Corporate Computer Support

Wednesday, November 3rd, 2010

Recently we worked on a client’s computer in an attempt to retrieve data stored on the notebook as all of the data had been deleted.  The issue arose when with his Sony notebook was not working properly.  As it was under warranty he decided to contact Sony directly.

During the process of Sony attempting to diagnose and resolve the problem, they had him format his C: and D: drives.  Whatever possessed the Sony support person to suggest this is beyond my comprehension, but our client believing the Sony representative knew best, followed the instructions.

Needless to say, this was not the correct course of action to resolve the issue and only caused considerable frustration and lost time and money for our client.

We have had many similar examples when people try to save a few dollars by contacting a manufacturer directly.  Many times the people on the front line do not have the expertise to fully diagnose the issue and offer a proper resolution.  It’s easy for someone thousands of miles away to simply say “you need to reinstall the operating system”, but it’s quite another to have to deal with the ramifications of the horribly poor advice.

The take-a-way is just because someone in a “position of power” says to do something, doesn’t mean you should do it.  If you’re unsure, question.

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Apple iPhone, Google Android and Politics

Thursday, October 21st, 2010

Recently, one of the techs at HITman Services and I were talking about Apple’s iPhone versus Google’s Android phones.  We were specifically discussing their architectures and how Android is open whereas Apple is closed.

Apple believes they know what is best for their users and dictates exactly how it will be.  How each application will interact with the device, the user experience and what your home page will look like, the fact that you can’t change the battery for whatever reason.  And, only apps purchased from the Apple iTunes store can be installed.

Android is a more open architecture and trusts users to a much greater degree.  When installing an app, the system will tell you what the app will have access to and asks your permission before it is actually installed.  You have the ability to get apps from other places than just the Android Market. If the battery dies, you can simply change it.

Like one political party, there is a group of elites which believes they know what is best.  It really doesn’t matter what the people want, they will get what is offered and any attempts to hack or jail break the system will be dealt with.

On the other hand there is a party which believes that as a whole, when individuals are given the power, they will create much more success.  While mistakes will be made, they will ultimately produce superior results as a result of their freedom.

So which camp are you in?  Apple or Android?

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Flash On Fire Again

Tuesday, September 14th, 2010

Well, once again we are faced with a new critical vulnerability from Adobe Flash player.  This one is for version 10.1.82.76 and earlier, running on Window, Apple’s Macintosh, Linux, Google’s Android and Solaris.

If exploited, the vulnerability crashes the computer, thus opening it up for an attacker to control the computer.  While there have been reports of this exploit in the wild, Adobe states they are not aware of any attacks from this vulnerability at this time.

At the current time there is no fix for this, as Adobe is working on a patch.  Your best solution is to use Mozilla Firefox with scripts disabled, blocking Adobe’s Flash player.

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Who’s On Top in the Mobile Operating System Market Share Battle?

Tuesday, September 7th, 2010

First there was the smartphone operating system battle between the Palm OS and Windows Mobile.  Then Research in Motion (RIM) stepped up their effort.  Next in the progression was Apple with their iOS, and then Google’s Android.

Recent numbers from Quantcast showing that Apple and their iOS hold a 56% market share for mobile operating systems being used for browsing the Internet.  Google’s Android however is quickly making inroads as it now holds 25% of the market.  RIM is left in the dust with 9%, while other mobile operating system account for 10% of mobile browsing.

Since last year, iOS has dropped off by 11% and RIM by 10%, while Android has increased by 17%.  During that same timeframe mobile browsing of the Internet has increased by 110%.

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Turning Apples into Appleade

Thursday, September 2nd, 2010

Apple just introduced a new and improved iPod Touch.  Some of the new features such as the better display and front facing camera are nice additions.  Not having a camera on the latest version of the prior iPod seems like a complete miss though.  How can a company which so many people are drawn to for their technological advancements, take years to come out with a fully developed product?

It seems like this is Apple’s modus operandi though.  The iPhone had issues so Apple introduced a new version called the iPhone 3G.  Not enough memory initially, no problem, bring out a new and improved version with the amount of memory the original product should have come with.

The new iPhone 4 has had issues with being uses as of all things a phone. The temporary solution was for Apple to provide a temporary program, giving people cases, which resolves the issue.  Maybe the iPhone 4 4G will have a bumper case built in.

A client dropped off one of their iPad’s because they need it to print, which it doesn’t.  Who could have imagined that anyone would want to print something?  Certainly not Apple!  Not to worry though because the new iPad 4G might be able to print.

Which leads me to the question; is it Appleade for the user or for Apple?

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Is Flash Burnt Out?

Wednesday, August 25th, 2010

For many years web designers have been using Adobe’s Flash as a way to enhance the look of websites.  Programming with Flash provides some very unique and interesting content.  Disney is an excellent example of a company which utilizes Flash to greatly enhance their website.

But as of recently, more and more issues are arising from the use of Flash.  There have been several security flaws which compromised computers.  Just last month there were lawsuits filed against companies for using zombie cookies in Flash.  Some of the companies included ESPN, Disney, Hulu, MTV, ABC, and NBC.

In addition to that, there has been the rift between Apple and Adobe over the use or non-use of Flash in iPhones and iPads.  Apple will not use Flash in any of its devices.

There are many other mobile devices such as BlackBerrys and Androids on the market which do not use Flash.  And with the rise in use of all these mobile devices, companies need to create two versions of their website if they want to use Flash, thus increasing costs.

So the question is: Is it still worthwhile to use Flash?

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