As one of our IT tech’s was unable to work yesterday in our Clifton Park computer repair office, I had the opportunity to work directly with many of our walk-in customers. Normally I only see the numbers and computers in the repair area and get to only briefly say hello or thank you to our customers.
It was wonderful talking with so many of our residential customers. While I typically don’t work on residential desktops, I did for several of our customers as it allowed them to use their computers without experiencing any downtime. And being one of the owners, I provided their computer service free of charge.
Sometimes it’s good to get back into the trenches for a little while.
This article was written by The Boss of HITman Services, a computer and IT company serving the Albany, Troy, Schenectady and Saratoga Counties of New York.