Posts Tagged ‘GarageKeeper’

Not Many Products are Built This Stout

Wednesday, July 21st, 2010

Last night my wife took her aunt to pay respect to an old friend no longer here.  While at the wake, my wife was approached by a person who knew her from years ago and started catching up from many years ago.

He told her that their company was still using GarageKeeper.  GarageKeeper is a software program developed by Computer Assistance out of Oregon, and designed for independent repair shops.  So far you may not think this is anything special, after all there are hundreds of programs for automotive repair shops.

What is unique is GarageKeeper was designed to work in DOS, yes that ancient operating system from years ago.  This client has not required support for their program in over ten years.  How many products can you say that about?  And especially software programs.

And this person isn’t a fluke as we have many old clients running GarageKeeper. It just keeps on trucking even though it doesn’t have the latest, greatest hardware.

While we haven’t sold GarageKeeper in many years, we created quite an installation base when we were their top distributor.  We were fortunate to install GarageKeeper in many shops including: Porsche, Jaguar, Mercedes Benz, BMW, Ferrari, Lamborghini, Alfa Romeo, Audi, Honda and many domestic shops.

Unfortunately, like many good things, the foundation for GarageKeeper will come to and end when Microsoft stops supporting Windows XP, on April 8, 2014.

Computer Assistance has released their latest replacement for GarageKeeper, Motive Power.  Hopefully this will provide automotive and independent repair shops with the same excellent, reliable service.  Only time will tell, but it is great to know we provided a product to a customer over 15 years ago and it is still going strong today.  Not many people can say that.

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The Value of Longtime Business Relationships

Thursday, May 27th, 2010

Earlier this week I had the opportunity to re-connect with a client whom I haven’t spoken to in several months.

Because we are located in Clifton Park, NY and they are in Syracuse, NY, the majority of the computer and network support we do for them is via our remote systems.

It must be over 15 years ago when I met these people.  They are two brothers who own a large repair facility.  We installed a program called GarageKeeper to help them run their business.

While we have upgraded equipment for them several times, the software hasn’t been changed since 2000.  Many would think they are using an out dated program, but the reliability of the system is incredible. As the Timex commercial use to say, “it takes a licking and keeps on  ticking”.  So it is with the GarageKeeper program.

One of the owners is retired and the owner of daughter has taken her uncle’s place.  They are some of the nicest people you would ever want to meet.

I feel very fortunate that many of the people who I met many years ago, I still serve.

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