Posts Tagged ‘Microsoft Windows’

Macs Don’t Get Malware and Other Fairytales

Wednesday, June 15th, 2011

Being in the computer business, we get to meet and talk with a lot of people and see quite a few computers each week.  While we primarily work with PCs, we do get Macs in.

Periodically when people come in to our Clifton Park office, they mention that some person or another suggest they get a Mac.  When asked why, they say that so-and-so told them how Macs don’t get viruses and how easy they are to use.

First for the ease of use issue; while I don’t drink the Microsoft Kool-Aid, Windows 7 is a very easy system to use.  I know many seniors who have been using Windows XP Home and Windows XP Professional versions and they seem to have absolutely no problems with it.

As for the “fact” that Mac’s are immune to malware, well if they believe that, then they must believe (like many politicians) that money grows on trees. Money doesn’t; and Mac’s are susceptible to malware problems.

Last month, users of Apple’s Mac OS were subjected to a malware attack similar to what PC users have experienced in the past.  While Apple was slow to respond with help, they finally did come up with a fix.  Within a very short time the malware writers were able to work around it.

The reason PCs seem to be in the news more when it comes to attack  and vulnerabilities is because there are simply more of them.  More PCs mean more people using them and a larger potential payoff.

Mac OS and Linux based computers have more vulnerabilities, but there aren’t enough users (at the moment) to make it worthwhile for hackers to spend much time on.

The fact of the matter is just being on the Internet makes one susceptible to attack.  It doesn’t matter what OS you are running or what anti-virus or firewall you have installed.  Just as a motivated burglar can break into any building given the proper motivation and resources; so can a hacker break into any system.

This article was written by The Boss of HITman Services, a computer and IT company, based in Clifton Park and serving the Albany, Troy, Schenectady and Saratoga Counties of New York.

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Quicken Data: Saving vs. Backups

Monday, February 28th, 2011

The other day I spoke with a person who was having an issue with Quicken.  She had been using Quicken and computers for quite a while.

Before we proceeded, I asked her the when was the last time she did a backup.  Her response was,” just a few minutes ago as I just pressed the save button.”  When I explored this further, it became apparent she never did a backup, and she has a lot of financial data going back for many years on her computer.

I explained to her how she could backup her Quicken data and suggested she purchase some USB flash drives.  As Quicken doesn’t take up a lot of space, almost any current USB flash drive would work fine for her needs.

This article was written by The Boss of HITman Services, a computer and IT company, based in Clifton Park and serving the Albany, Troy, Schenectady and Saratoga Counties of New York.

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Yet Another Reason to Not To Use Internet Explorer

Tuesday, February 1st, 2011

Late last week Microsoft announced another vulnerability to Internet Explorer.  It is covered in depth in Microsoft releases Security Advisory 2501696.

While all current desktop versions of Windows are vulnerable, they are only susceptible to the vulnerability through Microsoft’s Internet Explorer.  Using other browsers in Windows does not open the computer up to an attack.

You can decrease your risks using browsers such as Firefox and combining it with the proper add-on software.  NoScript works very well as long as the user does not allow all code to be run from every Website.  If you are not familiar with the site, don’t allow scripts to run.

If you’re on the Internet, your computer can be hacked. While you may feel safe browsing the Internet in you pajamas in the safety of your home, you’re not.  It takes the proper tools along with an air of caution to minimize risks.

This article was written by The Boss of HITman Services, a computer and IT company serving the Albany, Troy, Schenectady and Saratoga Counties of New York.

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Not Many Products are Built This Stout

Wednesday, July 21st, 2010

Last night my wife took her aunt to pay respect to an old friend no longer here.  While at the wake, my wife was approached by a person who knew her from years ago and started catching up from many years ago.

He told her that their company was still using GarageKeeper.  GarageKeeper is a software program developed by Computer Assistance out of Oregon, and designed for independent repair shops.  So far you may not think this is anything special, after all there are hundreds of programs for automotive repair shops.

What is unique is GarageKeeper was designed to work in DOS, yes that ancient operating system from years ago.  This client has not required support for their program in over ten years.  How many products can you say that about?  And especially software programs.

And this person isn’t a fluke as we have many old clients running GarageKeeper. It just keeps on trucking even though it doesn’t have the latest, greatest hardware.

While we haven’t sold GarageKeeper in many years, we created quite an installation base when we were their top distributor.  We were fortunate to install GarageKeeper in many shops including: Porsche, Jaguar, Mercedes Benz, BMW, Ferrari, Lamborghini, Alfa Romeo, Audi, Honda and many domestic shops.

Unfortunately, like many good things, the foundation for GarageKeeper will come to and end when Microsoft stops supporting Windows XP, on April 8, 2014.

Computer Assistance has released their latest replacement for GarageKeeper, Motive Power.  Hopefully this will provide automotive and independent repair shops with the same excellent, reliable service.  Only time will tell, but it is great to know we provided a product to a customer over 15 years ago and it is still going strong today.  Not many people can say that.

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Tired of Dealing With Security Flaws?

Wednesday, June 9th, 2010

Adobe Reader.  The critical flaw could let an attacker (or attackers) take control of a computer.

Microsoft also released multiple software patches which address 34 flaws in Microsoft Office, Internet Explorer, Microsoft Windows, among others.

While Adobe will not be releasing the fix until tomorrow, our client’s who are using our Family Protection Services have already had a temporary fix put in place and will be receiving the updated fix automatically tomorrow.

Another benefit to our Family Protection Services is that we test the patches before they are applied.  Our goal is to Eliminate Frustration, not cause it, and because sometimes the cure is worse than the cause, we test everything.

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