Posts Tagged ‘Microsoft’
Monday, August 23rd, 2010
Are you one of the millions of us who are strapped for time? These days there just doesn’t seem to be enough hours in the day to get everything done.
One way to put more time into your day is to turn downtime into productive time. And technology can help us achieve this goal.
Whether you’re waiting for your car to be repaired, a plane flight or a doctor’s appointment, the following methods will put some extra time into your life, so let’s get started.
As far as equipment goes you will need to have a Smartphone. This article will focus on using a Smartphone with either the Palm or Windows Mobile operating system. The reason for this is the wide array of software available. A PDA (Personal Digital Assistant) could be used to help with some of the tasks outlined below, but not all.
The second item is broadband access. This can be either on a per KB basis or unlimited data. Text messaging is also a worthwhile addition.
For software you will need a package similar to Documents To Go. This software allows you to transfer documents and spreadsheets from your PC to your Smartphone. Additionally you will need an email program.
Now that we have the basics covered, we can explore how the Smartphone can help to get more time out of the day.
Is there a book you’ve been trying to read for a while but just haven’t had the time? Many books are now offered in electronic versions. There “e-Books” can be downloaded onto a Smartphone and read whenever you have the time. The following Websites offer books which can be downloaded: ebooks.com, ereader.com and manybooks.net.
Do you have a PVR (Personal Video Recorder) at home? If so, with the proper hardware and wireless plan, you can catch up on the shows you have tapped. You can even use this to schedule shows you would like to tape in the future.
Are there asks in your Smartphone which can be accomplished where you are? Even if you are only able to add notes, this could help you move the task along. This may be a good time to review all upcoming tasks.
Microsoft Word documents can be worked on and when you get back to the office the changes can be uploaded to your computer. The same is true of spreadsheets, although the small screen size hampers much productive work with spreadsheets.
Review your calendar. Did you make any noted from a previous meeting which you forgot to set as a task? Reviewing your calendar at quiet times might create a new thought.
Texting gives you the ability to communicate with other while at the same time, not disturbing people around you and keeping the communication private.
There are just a few ways a Smartphone can help us.
Tags: BlackBerry, Microsoft, Microsoft Word, Operating system, Personal computer, Shareware, Windows, Windows Mobile, Word processor
Posted in BlackBerry, Smartphones, Technology | No Comments »
Tuesday, August 17th, 2010
Recently we had a client come into our computer and IT repair facility in Clifton Park. He was having an issue with his BlackBerry from Sprint/Nextel. The problem was centered on connecting to his Microsoft Exchange Server.
We followed our advanced diagnostic procedures for this type of issue. When this didn’t lead to a solution, we had to contact the vendors of the product. When all was told, we spoke with six people from three different companies. With the exception of one person, the others weren’t even able to grasp an understanding of what the issue was.
Fortunately for our client, he didn’t have to deal with the frustration as our motto is “Eliminating HI-Tech Frustration” and we took the brunt of it. These days there are so many variable and so many products from different vendors involved, determining exactly where the issue originates is no longer as simple as 1, 2, 3.
The problem with technology is too many large companies cut corners by providing inadequate technical support staff to properly resolve their customer’s issues. One of our advantages is with the example of the person who brought in their BlackBerry: we are all power users and run a variety of smartphones with different operating systems such as: BlackBerry, Palm WebOS, Android and Windows Mobile.
Information provided by: HITman Services, a computer and IT services company located in Clifton Park, New York.
Tags: Android, BlackBerry, HITman Services, Microsoft, Microsoft Exchange, Microsoft Exchange Server, Nextel, Palm OS, Palm Pre, Research In Motion, RIM, Smartphone, Sprint, Windows Mobile, Windows Mobile 6.5 Professional
Posted in BlackBerry, Smartphones, Technology, cell phone, email | No Comments »
Wednesday, July 21st, 2010
Last night my wife took her aunt to pay respect to an old friend no longer here. While at the wake, my wife was approached by a person who knew her from years ago and started catching up from many years ago.
He told her that their company was still using GarageKeeper. GarageKeeper is a software program developed by Computer Assistance out of Oregon, and designed for independent repair shops. So far you may not think this is anything special, after all there are hundreds of programs for automotive repair shops.
What is unique is GarageKeeper was designed to work in DOS, yes that ancient operating system from years ago. This client has not required support for their program in over ten years. How many products can you say that about? And especially software programs.
And this person isn’t a fluke as we have many old clients running GarageKeeper. It just keeps on trucking even though it doesn’t have the latest, greatest hardware.
While we haven’t sold GarageKeeper in many years, we created quite an installation base when we were their top distributor. We were fortunate to install GarageKeeper in many shops including: Porsche, Jaguar, Mercedes Benz, BMW, Ferrari, Lamborghini, Alfa Romeo, Audi, Honda and many domestic shops.
Unfortunately, like many good things, the foundation for GarageKeeper will come to and end when Microsoft stops supporting Windows XP, on April 8, 2014.
Computer Assistance has released their latest replacement for GarageKeeper, Motive Power. Hopefully this will provide automotive and independent repair shops with the same excellent, reliable service. Only time will tell, but it is great to know we provided a product to a customer over 15 years ago and it is still going strong today. Not many people can say that.
Incoming search terms:
- repair shop software independent
- ferrari service shop software
Tags: Alfa Romeo, Audi, automotive repair software, BMW, Company, Computer program, DOS, Ferrari, foreign car repair shop software, GarageKeeper, Honda, independent repair shop software, Jaguar, Lamborghini, Mercedes Benz, Microsoft, Microsoft Windows, Operating system, Oregon, Porsche, Windows XP
Posted in Business | 1 Comment »
Friday, July 16th, 2010
The latest Windows Mobile device tested on Verizon Wireless, is the Samsung Omnia II, running Windows Professional 6.5.3.
The Samsung Omnia II uses an AMOLED display. AMOLED stands for Active-matrix Organic Light-Emitting Diode. A benefit to using an AMOLED display is that the screen can be seen without having the backlight on. This saves quite a bit of battery life for other functions. The backlight does need to be turned on in order to see the screen in bright sunlight. The display size is 3.7″ with a resolution of 800 x 480. Images, photos and videos are all very clear and vivid.
The Omnia II measures 4.75″ high by 2.38″ wide and .53″ deep, and weighs 5.08 ounces with the standard battery installed.
Input is done via a resistive touch screen. While many resistive displays do not work very well, the one used in the Samsung Omnia II is exceptional. The options include landscape and portrait qwerty keyboards and swipe. Swipe is an extremely fast method of entering text. It can be done via a finger or the built-in stylus. Getting use to swipe is easy.
Call quality with the Omnia II is very good regardless of the number of bars displayed. Bluetooth integration works well. One consistent hiccup has been the first time a call is attempted via Bluetooth, it is lost. Once the second attempt is make all further connections work flawlessly. The Omnia II features a proximity sensor which turns the display off as it nears the face. Sound level is decent for hands free, speaker and headset. The Airplane mode is quick to activate.
Based upon recent calls made, the estimated batter life with consistent phone use is about 240 minutes. A nice feature of the Omnia II is the ability to swap in spare batteries when recharging is not an option.
Key for our business use is integration with Microsoft Exchange Server and here the Omnia II performs extremely well. Calendar entries, tasks, email and contacts are all synchronized wirelessly. Connecting the device to a notebook with Microsoft OneNote also allows synchronization of OneNote files, once configured.
Browsing on the Omnia II using either Microsoft Internet Explorer or Opera Mobile is just fair. The speed is good but the viewing experience is not the greatest.
Overall, the Omnia II by Samsung is a very good smartphone for people who need integration with Microsoft Exchange and are looking for an alternative to a BlackBerry.
Incoming search terms:
Tags: Microsoft, Microsoft Exchange, Microsoft Exchange Server, Microsoft OneNote, Samsung i8000, Samsung Omnia 2, Samsung Omnia II, Samsung SGH-i900, Touchscreen, Verizon Wireless, Windows Mobile
Posted in BlackBerry, Business, Smartphones, cell phone | No Comments »
Thursday, July 1st, 2010
During the past several months I have been testing Verizon Wireless’ smartphone offerings for Windows Mobile phones. The units tested have all had version 6.5 of the Windows Mobile operating system installed.
The first smartphone I tested was the HTC Imagio. This phone had the additional feature of being able to view TV broadcasts such as Fox News, although at an additional cost of $15.00 per month. The video quality is very good.
The HTC Imagio offers options for either Microsoft Sync or Microsoft Windows Mobile Device Center in that the user is able to select the time period for look back of calendar entries. For those who have been using smartphones or PDAs for a while, this is a very nice feature.
Syncing with Microsoft Exchange or Microsoft Outlook works very well as one would expect from a Windows device.
The device has sufficient memory to hold close to 20,000 calendar entries along with a couple thousand contacts, hundreds of notes and over a thousand tasks.
The main issue with this phone is the display sensitivity is very poor. It is too easy for applications to run while simply trying to scroll through the options.
As a business class device, this is definitely not my first choice.
Tags: HTC Corporation, Microsoft, mobile phone, Operating system, PDA, Personal Digital Assistant, Smartphone, Verizon Wireless, Windows Mobile
Posted in BlackBerry, Business, Smartphones, cell phone | No Comments »
Tuesday, June 22nd, 2010
For quite, BlackBerrys and the BlackBerry Enterprise server has been a hard combination to beat because of RIM’s (Research In Motion) push technology.
Setup a Microsoft Exchange account on a BlackBerry and you have a very powerful combination. Email is sent both inbound and outbound with almost no delay. Additionally, the calendar, contacts, notes and tasks are also synced wirelessly.
Companies such as Fox News have created apps which take advantage of the push technology and send news alerts as they happen.
All of this is great, but there is one exception, Microsoft Sync. Microsoft Sync offers many of the same features as the BlackBerry Enterprise Server, but with less cost. RIM has recently tried to remedy this by providing small businesses with a slimmed down version of the server software, and at zero cost.
The problem is, the overhead is still there and owners of BlackBerrys are required to pay a higher fee to their wireless phone provider.
Recently I had a conversation with an insider from a Fortune 100 company who stated they have more issues with syncing BlackBerrys than other devices by a very wide margin.
Time will tell which system offers the best business solution.
Tags: BlackBerry, BlackBerry Enterprise Server, Business, Microsoft, Microsoft Exchange, Microsoft Exchange Server, Microsoft Sync, Research In Motion, RIM
Posted in BlackBerry, Business, email | No Comments »
Wednesday, June 9th, 2010
Adobe Reader. The critical flaw could let an attacker (or attackers) take control of a computer.
Microsoft also released multiple software patches which address 34 flaws in Microsoft Office, Internet Explorer, Microsoft Windows, among others.
While Adobe will not be releasing the fix until tomorrow, our client’s who are using our Family Protection Services have already had a temporary fix put in place and will be receiving the updated fix automatically tomorrow.
Another benefit to our Family Protection Services is that we test the patches before they are applied. Our goal is to Eliminate Frustration, not cause it, and because sometimes the cure is worse than the cause, we test everything.
Tags: Adobe Acrobat, Adobe Flash, Adobe Flash Player, Adobe Systems, Internet Explorer, Microsoft, Microsoft Office, Microsoft Windows, Patch (computing), Security, security flaw
Posted in Business, Life Management, Security, Software, Technology | No Comments »
Wednesday, April 28th, 2010
The firewall and security tools provided in the Microsoft Operating System are all the maintenance and protection I need.
Again, this is a terrible misconception. Microsoft does NOT include ALL of the security features to protect your data from viruses, hackers, and data loss or prevent your PC from running slowly.
As a matter of fact, there is no one single vendor that provides ALL of the system security features you need to keep your computer and files safe from harm.
Security and protection from these malicious attacks takes a multi-faceted, layered approach.
Tags: Business, Consultants, Data, Data loss, Firewall, Microsoft, Personal computer, Security, Virus
Posted in Privacy, Security | 1 Comment »
Monday, April 5th, 2010
It is my computer’s fault that I continue to get attacked by spyware, malware, and viruses.
In all cases, malware, spyware, and viruses are a result of some action taken by the user (you or a family member that uses your computer). Remember, cyber criminals are incredibly clever and gain access to your computer via some of the most innocent and common activities you are performing; that is why it SEEMS as though it is your computer’s fault.
For example, many of the clients we see simply downloaded an emoticon software program. Emoticons are the smiley faces and action characters that you see at the bottom of many people’s e-mails. In doing so they also (unknowingly) downloaded a payload of spyware and malware and before they knew it, could no longer use their computer due to the instability and pop-ups.
Other deadly programs to avoid are free “enhanced” web browsers, screen savers, and just about any “cute” programs you come across that are free to download. Always read the terms and conditions before downloading ANY program to look for clauses that allow them (the software vendor) to install spyware programs on your computer.
Installing programs is not the only way a hacker or malware program can access your computer. If you do not have the most up-to-date security patches and virus definitions installed on your computer, hackers can access your PC through a banner ad on the web that you accidentally clicked on or through an e-mail attachment that you opened.
Just recently, hackers have even been able to figure out ways to install malicious programs on your computer via your Internet Explorer web browser EVEN IF YOU DIDN’T CLICK ON ANYTHING OR DOWNLOAD A PROGRAM. Microsoft is constantly providing patches to their operating system software and all it takes is one missed update to leave you completely vulnerable.
Finally, you should COMPLETELY AVOID any and all peer to peer file sharing networks such as KaZaa and filezilla. These sites are the absolute WORST online activities you can participate in for your computer’s health because they are pure breeding grounds for hackers, spyware, malware, and other malicious attacks.
Incoming search terms:
- emoticons no malware or spyware
Tags: AntiVirus, File sharing, Internet Explorer, Kazaa, Malicious Software, malware, Microsoft, Security, spyware, Virus
Posted in Privacy, Security, Software | No Comments »
Thursday, April 1st, 2010
Since most malicious programs such as viruses, spyware and malware are designed to hide themselves, detecting their existence is not always easy.
Recently a person who came into our computer repair facility in Clifton Park asked how they could tell they were infected with a virus, so we put this list together.
Here are a few surefire signs that you have been infected:
1 – You start getting swamped with pop-up ads that seem to come from nowhere and constantly interrupt your use of the computer.
2 – Your computer is unstable, sluggish, locks up, or crashes frequently.
3 – Your web browser’s home page changes on its own and you cannot modify the settings. You may also see toolbars on your web browser that you did not set up.
4 – You get a second or third web browser popping up behind your main browser that you didn’t open or request.
5 – Mysterious files suddenly start appearing.
6 – Your CD drawer starts opening and closing by itself.
7 – You get constant runtime errors in Microsoft Outlook or Outlook Express.
8 – You find emails in your “Sent Items” folder that you didn’t send.
9 – Some of your files are moved or deleted or the icons on your desktop or toolbars are blank or missing.
10 – You suddenly see your self appear in a window from your webcam.
Tags: Clients, Clifton Park computer repair, computer crashes, Computer virus, malware, Microsoft, Microsoft Outlook, spyware, Toolbar, Virus, Web browser, Webcam, WWW
Posted in Security, Technology | 1 Comment »