Posts Tagged ‘Palm OS’

Fascinated for a Week Part 1

Friday, October 8th, 2010

For my summer retreat this year I was considering going minimalistic, sans notebook computer.  As I was going to be away for eight days, it was important the device I would bring was up to the task.  My smartphone days go back to when Palm dominated the industry, so I have a fair amount of experience when it comes to PDA’s and smartphones.

A couple of weeks before going I had concerns that the smartphone I was using at the time, a Samsung Omnia II, wouldn’t be sufficient if indeed I did not travel with a notebook.  Thus my search for a new PDA started.  As Mr. T (aka Mike) was also looking for a new phone, we hit the Verizon Wireless store together after lunch at Panera Bread in Clifton Park.

We focused on four phones, the HTC Incredible, the Samsung Fascinate, the Motorola Droid 2, and Motorola Droid X. We didn’t look at the BlackBerry Tour, Storm 2 or Palm Pre as I previously had those and Mr. T had a Storm.

While I like physical keyboards, I wasn’t thrilled with the one on the Droid 2, also when comparing the screen size to the Fascinate and Droid X, it was lacking.  Mr. T was of the same opinion.  The speed on the incredible was impressive, as was Swype, though with the smaller 3.7″ screen, it was at a disadvantage.

That left Motorola’s Droid X to battle it out with the Samsung Fascinate. Both Mr. T and I thought the display on the Fascinate was superior.  We were also a little concerned that the Droid X was just a tad too large. The fact that the Fascinate had Swype was icing on the cake.  Each of us decided that was the phone to get.

Stay tuned for part 2.

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Who’s On Top in the Mobile Operating System Market Share Battle?

Tuesday, September 7th, 2010

First there was the smartphone operating system battle between the Palm OS and Windows Mobile.  Then Research in Motion (RIM) stepped up their effort.  Next in the progression was Apple with their iOS, and then Google’s Android.

Recent numbers from Quantcast showing that Apple and their iOS hold a 56% market share for mobile operating systems being used for browsing the Internet.  Google’s Android however is quickly making inroads as it now holds 25% of the market.  RIM is left in the dust with 9%, while other mobile operating system account for 10% of mobile browsing.

Since last year, iOS has dropped off by 11% and RIM by 10%, while Android has increased by 17%.  During that same timeframe mobile browsing of the Internet has increased by 110%.

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The Problem With Technology

Tuesday, August 17th, 2010

Recently we had a client come into our computer and IT repair facility in Clifton Park.  He was having an issue with his BlackBerry from Sprint/Nextel.  The problem was centered on connecting to his Microsoft Exchange Server.

We followed our advanced diagnostic procedures for this type of issue.  When this didn’t lead to a solution, we had to contact the vendors of the product.  When all was told, we spoke with six people from three different companies.  With the exception of one person, the others weren’t even able to grasp an understanding of what the issue was.

Fortunately for our client, he didn’t have to deal with the frustration as our motto is “Eliminating HI-Tech Frustration” and we took the brunt of it.  These days there are so many variable and so many products from different vendors involved, determining exactly where the issue originates is no longer as simple as 1, 2, 3.

The problem with technology is too many large companies cut corners by providing inadequate technical support staff to properly resolve their customer’s issues.  One of our advantages is with the example of the person who brought in their BlackBerry: we are all power users and run a variety of smartphones with different operating systems such as: BlackBerry, Palm WebOS, Android and Windows Mobile.

Information provided by: HITman Services, a computer and IT services company located in Clifton Park, New York.

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