Posts Tagged ‘Smartphone’

Breach Found in Android Password Security App

Wednesday, October 27th, 2010

One of the area which I believe Android phones are lacking is in security, especially when compared against BlackBerry devices.

A few weeks ago I began researching options to enhance the security of my Samsung Fascinate Galaxy S phone.  Several articles from well know and established magazines and Internet sites all had on their list a specific application, which I purchased and have been using for about ten days.

Yesterday I discovered a way to get around the security.  Last night I thought I found another way to bypass the security and tested my theory this morning, and it was another security flaw.

I wrote the company last night and will wait a week to see if the company responds before releasing their name.

A major point to be taken from this is many magazines and review sites do perfunctory evaluations.  In order to do a proper assessment, time must be spent.  Not an hour or two, but a substantial amount over an extended period.  It is the only way to do justice to the people who value their opinions.

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The Problem With Technology

Tuesday, August 17th, 2010

Recently we had a client come into our computer and IT repair facility in Clifton Park.  He was having an issue with his BlackBerry from Sprint/Nextel.  The problem was centered on connecting to his Microsoft Exchange Server.

We followed our advanced diagnostic procedures for this type of issue.  When this didn’t lead to a solution, we had to contact the vendors of the product.  When all was told, we spoke with six people from three different companies.  With the exception of one person, the others weren’t even able to grasp an understanding of what the issue was.

Fortunately for our client, he didn’t have to deal with the frustration as our motto is “Eliminating HI-Tech Frustration” and we took the brunt of it.  These days there are so many variable and so many products from different vendors involved, determining exactly where the issue originates is no longer as simple as 1, 2, 3.

The problem with technology is too many large companies cut corners by providing inadequate technical support staff to properly resolve their customer’s issues.  One of our advantages is with the example of the person who brought in their BlackBerry: we are all power users and run a variety of smartphones with different operating systems such as: BlackBerry, Palm WebOS, Android and Windows Mobile.

Information provided by: HITman Services, a computer and IT services company located in Clifton Park, New York.

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Microsoft Windows Mobile Devices – HTC Imagio Real-World Review

Thursday, July 1st, 2010

During the past several months I have been testing Verizon Wireless’ smartphone offerings for Windows Mobile phones.  The units tested have all had version 6.5 of the Windows Mobile operating system installed.

The first smartphone I tested was the HTC Imagio.  This phone had the additional feature of being able to view TV broadcasts such as Fox News, although at an additional cost of $15.00 per month.  The video quality is very good.

The HTC Imagio offers options for either Microsoft Sync or Microsoft Windows Mobile Device Center in that the user is able to select the time period for look back of calendar entries.  For those who have been using smartphones or PDAs for a while, this is a very nice feature.

Syncing with Microsoft Exchange or Microsoft Outlook works very well as one would expect from a Windows device.

The device has sufficient memory to hold close to 20,000 calendar entries along with a couple thousand contacts, hundreds of notes and over a thousand tasks.

The main issue with this phone is the display sensitivity is very poor.  It is too easy for applications to run while simply trying to scroll through the options.

As a business class device, this is definitely not my first choice.

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Are We Giving Away Our Freedom?

Tuesday, May 18th, 2010

Thinking about how people use their smartphones and the associated applications led me to thinking if we are giving away much of our freedom and anonymity which we will be sorry for later.  According to JWire, 76% of smartphone users prefer free apps with location based ads rather than paying for apps.

While location based services can certainly be very helpful, is it really good to have many people know where you are at every given moment?

Could hackers exploit these apps and gain knowledge of our daily habits?

While it may be too soon to know all the implications with which new technologies bring with them, it might be wise to err on the side of caution.

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On The Road With The BlackBerry Storm 2

Friday, April 9th, 2010

During the past week I had the opportunity to take a couple of out of town trips and decided to use my BlackBerry Storm 2 for my GPS.

In preparation I ordered an Amzer Gooseneck vehicle mount.  The suction cup on this bracket is extremely strong and placing the Storm in it easy and is held very securely.  Attachment of the power cord is also convenient.

There are several areas within the Town of Clifton Park, New York which have very poor cellular reception.  Even in portions of the Town which are weak, the Garmin never lost reception.

Over the past years I tested GPS software from Verizon Wireless, Telenav and Garmin.  There are pros and cons to each.  The system I settled on is the Garmin for BlackBerry.  While it may not have some features of the VZ Navigator or Telenav, there is a one-time cost of about $90.00 vs. $10.00 per month for the others.  The Garmin has been precise and has acquired a satellite signal 100% of the time.  Additionally, the directions have been accurate, something I can’t say for the VZ Navigator.

My vehicle is equipped with Sync, which works exceptionally well.  While making and receiving calls changes the screen from navigation to phone, it is easy to get the navigation screen on, while still talking on the phone.  The only time an incoming call created an issue, was when the unit had been on for over an hour with no input.  When the system reverted back to the navigation screen after the call was completed, the phone went into lock mode as that is the default I have setup.  If the call had not come in, the navigation would have continued to work even without any input to the screen.

For those seeking a one device solution while traveling, the BlackBerry Storm 2 with Garmin software loaded is an effective solution.

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It’s Good To Be Back – And Yet!

Tuesday, February 23rd, 2010

For the moment I’m back to using a BlackBerry Curve. The BlackBerry user interface is so very well thought out. Using this Smartphone it is very easy to be productive while not in the office. After time spent with other devices, it is great to have a BlackBerry back. A friend recently asked for my opinion on a Smartphone for him and as he is on a budget I suggested a new Curve from Verizon Wireless. At just under $30.00 it is hard to go wrong with this choice for business purposes. The one caveat is I am unable to use TeleNav for my GPS navigation, I had to go back to VZ Navigator. For the heck of it I did a dry run from a trip I made this past weekend and the directions from the VZ Navigator were off. While I would eventually arrive at my destination, it was not the fasted route by any stretch of the imagination. Oh Bold where are you?

A Power Users Take on the Palm Pre

Thursday, February 18th, 2010

Let me begin by providing you with my background so you have a basis upon which to base my reviews.  My time using (Personal Digital Assistants) PDA’s dates back to the HP OmniGo, one of the original devices.  I have owned about ten different Palm devices, along with smart phones from BlackBerry, Qualcomm, Motorola and Nokia.  I am a very heavy user of calendar, tasks, notes and contacts and have tens of thousands of entries.  In all the time I have used PDA’s I doubt I have played an hours worth of games.  I do rely on reading PDF’s, Word documents, some Excel spreadsheets, and am a heavy user of email, texting and the Internet.

Recently I tried an HTC Imagio running Windows Mobile 6.5 Professional.  I found the screen very touch and the time to complete a task dramatically longer than when using a BlackBerry device.  I couldn’t take more than about 10 days of using it as my productivity dropped and the phone just doesn’t cut it for business purposes, in my opinion.  The only positive to the device was the ability to manually set how far back I wanted the calendar to go.  Syncing with Microsoft Exchange worked as expected with no issues.

This past weekend I purchased a Palm Pre.  The form factor is very good.  Once you get the hang of the gestures, the user interface works spectacularly.  While the keyboard is small, I found it easy to use and the accuracy very good.  When typing, the Palm Pre does not automatically add a period when pressing the space bar twice as BlackBerry’s do.

The Palm Pre does not have the ability  to set items as private, so if you are synching to an Exchange Server and others have access to your calendar, everything typed into the Pre calendar will be available for all to see.  Memos and tasks do not automatically synchronize with Exchange.

While reading PDF documents on the Palm Pre works, it requires a fair amount of scrolling.

The multi-tasking is fantastic.  I had Verizon’s VZ Navigator, the calendar, Opera, the weather and several other applications running simultaneously.  Very cool.

Overall the Palm Pre is a very nice device for those who do not require a heavy duty business PDA.

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Do You Have a Plastic Mistress?

Thursday, February 11th, 2010

Many people take 7/24 and 365 a little too seriously.  Granted the majority of us want to provide the best service possible for those we work for, but we also have families, need to eat, should be exercising, and many of us attend a church or synagogue.

Is that BlackBerry or iPhone in your pocket taking precedence over everything else?  Do you ever turn it off?  While these devices can be a great asset, they need to be used in their proper places and at the right times.  Recently I caught myself using my BlackBerry while watching a movie at home.

If your having dinner with family or friends, turn off or silence your phone or PDA.  Putting it on vibrate is still an interruption.  In our always on, give it to me now world, it is important we take a break and give our minds some off time.  It will not only help you, your spouse or significant other will surely appreciate it.

Enjoy Valentine’s Day – without your little friend.

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