Posts Tagged ‘TiVo’

Privacy on the Internet? Fuhgeddaboutdit!

Wednesday, April 6th, 2011

Privacy on the Internet?  Are you kidding me?  We know who you are.  We know where you live.  We know where you go.  In fact, we know everything about you; and there’s not much you can do abodit!

Most everyone has their shorts in a bunch over the latest security breach by Epsilon.  Epsilon is a marketing company focusing on Internet technologies such as social media and captures information such as email addresses.  Large corporations such as Disney, American Express, Target, Citibank, Chase, TD Ameritrade and hundreds of others are all clients of Epsilon.

Epsilon’s email system was breached and as a result, possibly millions of email addresses have been stolen.  While Epsilon states that no personally identifiable information has been given out, this opens up the very strong possibility of computers being compromised; and massive identity theft as unsuspecting people click embedded links in fraudulent emails they receive.

As hard as one might try to retain some form of anonymity or privacy, if you use Google or make any online purchases, you can fuhgeddaboutdit.  Google keeps from months to years of everything you search for and as has been shown by the latest security breach, companies such as Epsilon store millions of pieces of information from thousands of its corporate clients on what you buy.

Other than taking a baseball bat to your computer or moving to a secure family compound with no connection to the outside world, this is one of the unintended consequences of today’s technology.

This article was written by The Boss of HITman Services, a computer and IT company, based in Clifton Park and serving the Albany, Troy, Schenectady and Saratoga Counties of New York.

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A Good Example of a Bad User Interface

Sunday, January 24th, 2010

The user interface and information provided by Time Warner for their cable and video recorder seems to date back to the dark ages.  How such a large company can produce something so under-whelming in 2010 is a wonder.

Many times on a Sunday looking ahead to the week, I am amazed to find that their guide stops at Wednesday.  How can it be they do not know what is on Thursday night.  I could even guess and probably be 75% correct.

Why is it that the description is so poor for many shows (sometimes only displaying the title of the program)?  Shouldn’t they know what the program is about?  Wouldn’t it benefit their customers to provide more information?

The ability to record shows is also very limiting.  Why is there no function to record only new episodes?

If this were 2000, well maybe an excuse could be given.  But with all the great examples of information services and user interfaces and the resources available to Time Warner, such a poor user experience is inexcusable.

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